Business Case for Mobile Websites

Patricia Jordan - Wednesday, May 23, 2012

Patricia Jordan WSIwebSMART 972-208-0926

Websites for a Mobile Experience

If you're a small business owner or a Director of Marketing for a small to medium sized company and you're wondering why your website isn't delivering the leads or traffic that your competitors seem to be getting - it may be because of their optimized mobile websites

Mobile is the New Normal

Why go mobile you might ask? There are a number of reasons. Primarily, numerous studies have shown that mobile smartphone use continues to rise. For example, users currently spend more time on Facebook's mobile site than it's desktop site. Secondly, increased user engagement and sales are coupled with this increased mobile usage. Clearly, the data supports mobile websites as a business success factor. 

But I can access my regular website on my mobile phone - why do I need a separate site? Probably the simplest answer is size. There is more screen real estate on a normal computer than a mobile phone. Potential clients won't be spending a lot of time reading or browsing your site on their phones. They may however, want to call or locate your office or submit their email so you can schedule an appointment with them. The functionality of mobile websites should be designed with a focus on common mobile activities - a click to call button, a mobile locator, and basic company information are particularly useful. 

Mobile is Revenue

Think of your ideal customer. Think of that customer in the airport on her iPhone visiting your website. What will your site portray to this prospective customer? Will your site be easy to navigate and provide her with quick, useful information about your company? More importantly, will it capture her lead information and allow her to easily call one of your company's regional offices? Or, will she just be visiting a copy of your desktop website on her iPhone and be forced to needlessly scroll while searching for company contact information? Does your classic desktop website even have the ability to capture mobile leads? Ultimately, does your mobile website represent your brand in the best possible way? And, would your mobile website help or hinder a potential sale?

Mobile Websites - Best Practices

As mentioned earlier - size is an important issue for mobile websites. Here are some other useful tips to consider when building your mobile website:

  • Eliminate unnecessary scrolling or navigation through multiple layers of content
  • Assure that landing pages are designed to accepted mobile standards to facilitate the capturing of quality leads 
  • Don't make a mobile reader have to zoom in or zoom out to read your website
  • Design mobile-only calls to action - your regular website calls to action will likely be to large for your mobile website
  • Build your mobile site on a mobile content management system for easy maintenance and updating 

Getting Started With Mobile

Good mobile websites start with an understanding your mobile user. Log into Google Analytics and review your mobile statistics. This data will provide an initial understanding of what works and what doesn't work for your mobile users. You can then begin to map out your initial mobile website strategy as part of your overall web marketing strategy

Want to learn more about this or see a real example in action?  Contact us for a mobile website demo as it would relate directly to your business situation.

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WSI EFusion July Enhancements

Mike Anderson - Friday, July 01, 2011

Mike Anderson WSIwebSMART 972-208-0926

If you haven't had a chance yet to learn about WSI's amazing Online Business console, WSI EFusion, I suggest you take a look at a quick demo here.

WSI EFusion is an amazing platform to enhance any online business and help you keep track of your leads, manage your own website, create custom modules, and much much more to help increase your internet marketing strategy.

July 2011 Enhancements

Modules within Modules

WSI EFusion has many different modules built-in including Blogs, Photo Galleries, Webforms, Custom Web App modules, and many others. Now we are bringing the ability to include a module within a different module. IE. the ability to include a photo gallery within a blog post, or insert ANY module into a Web App. This will allow for extreme customization of the tools built into WSI EFusion. We have also include a Module Manager into the WYZYWYG for easy access to add in modules.

WSI Efusion Module Manager

Device Specific Templates

We continue to help enhance the ability to provide the best access to your website no matter what device your site is being viewed on whether it's a desktop/laptop, smart phone, or a tablet. WSI EFusion now includes a two extra versions of every sitewide template, one for smart phones and one for tablets. When EFusion detects what device you are on, you have the ability to have a mobile version of your site and tablet version of your site to direct them too. This will greatly enhance the user experience of your website.

SEO Friendly URLs for Web Apps

One of the most powerful tools of WSI EFusion is the ability to create your own custom web app. Web Apps are extremely powerful and let you create custom modules for your website with no additional programming charges. We are now excited to say that WSI EFusion has the ability to have a custom SEO friendly URL. For instance: http://www.yoursite.com/webapp-name/webapp-item-name This will let you have complete control of the URL. Let's say you use a Web App for a real estate website for homes located in Dallas Texas. Your Web App for each home can now be http://www.yoursite.com/Dallas-Texas/Homes-In-Plano and this can be modified however you see fit!

July 2011 release

The new update will be taking place on July 6th, 2011 at 11:00AM CST. The deployment time will take a few hours, but there will be no major disruptions to service during this time.

We'll keep you posted!

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Do You Have a Mobile Marketing Strategy?

Mike Anderson - Thursday, June 16, 2011

Mike Anderson WSIwebSMART 972-208-0926

Just like everything else these days online marketing is going mobile. As smart phones become cheaper and more popular, people are finding themselves using their phones and tablets more and more to do their internet searching. Especially when searching for things locally. How many times have you needed to find a restaurant and pulled your phone out to search for directions?

Mobile Phone Usage is Exploding

According to CISCO mobile phone usage is going to DOUBLE by 2012 and TRIPLE by 2013. Sounds like a mobile marketing strategy needs to be developed now.

Mobile Marketing Growth 2011

Have you ever Googled something on your phone and seen different search results then Googling on a PC? That's because Google knows your on a mobile device and wants to deliver the best results for you on the go. Thus they emphasize and rank higher those sites that are mobile friendly and have higher 'mobile ranking' because of Google Places, Local Reviews, etc.

A websites mobile traffic is averaging around 10%, but from personal experience I have seen mobile traffic double during holidays and high traffic times because people are using their phones while on the go as they travel. That's 20% of your traffic, or 1 out of every 5 people vising your site. You might think "Well but 4 out of 5 people still visit us on a computer, so do we really need a mobile strategy?" Remember it's 20%. If you grew your annual revenue by 20% would that be a pretty big deal? I think we all can say yes.

Creating a Mobile Marketing Strategy

Even before we get to the mobile marketing aspects of things, you first need to make sure your website is 'Mobile Friendly'. What we typically see is a 'watered down' version of a website when visiting a mobile website because people want to quickly aspect the most important things to them. This typically leans toward your contact information, directions, phone number, email address etc. People want these things fast, so when thinking about your mobile website keep in mind people will be accessing your site from a phone or tablet for fast information.

So don't use large images, videos, flash etc. Straight forward HTML and CSS can easily get people to what they are looking for on your site.

Start by creating a sitemap of your mobile site, just like you would your regular website. Except ask yourself what would I want to access on my website in 2 minutes or less if I were coming here for quick information?

Now this doesn't mean to exclude critical aspects of your website, but keep in mind your traffic is coming from a smaller screen and wanting the information more quickly.

Optimizing Your Mobile Website

Your mobile website can be optimized like any other site by using good practices of keyword friendly Meta Tags, Title Tags, and SEO friendly URLs. But more importantly to be found on a mobile search is how many LOCAL sites you are listed in. Remember, Google is ranking you based on it being a local search 99% of the time. The more prominent you are on local review sites will be a great improvement towards your mobile SEO rankings. A good place to start would be Google Places, Yelp, Yellow Pages, Super Pages, Four Square, etc.

Your Mobile Marketing Strategy

If you are unsure how to start your mobile marketing plan, feel free to contact us today for a free consultation review of your internet marketing strategy. You can also read our White Paper regarding mobile phone metrics here.

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