Is Your Website Missing the Grocery Bags?
This may be a nit picky thing from an A-type personality, but it drives me nuts at the grocery store when I have to search for bags in the produce department. It spoils the joy of my grocery shopping experience (those who know me will laugh at that comment) when I have selected the perfect handful of apples and can’t find the darn bag dispenser anywhere close by. Close by to me means, within 1 step. The level of frustration is enhanced because I’m normally in a hurry. But, isn’t everybody?
When you’ve invested in building website traffic, you want them to turn into leads and customers. If a visitor is interested in taking the next step with your business, you don’t want to frustrate them or make it hard for them to know what to do next. They are probably in a hurry and if the site is confusion or there are too many steps, they are likely to just jump to another website that is easier to understand.
Internet Conversion – keeping the bag within 1 step
There are a lot of factors to consider when implementing a good visitor to conversion strategy for your website. But for simplicity here, once the visitor is persuaded and interested, you’ll want to clearly offer next step guidance so your visitor will flow easily toward your next step call-to-action. Don’t make them search for “the bag”. Of course this is obviously important for e-commerce sites, but it is just as important for all business and service websites who may want to build an email database or encourage a phone call inquiry in pursuit of lead acquisition.
Adjust, Measure, Repeat - for more successful conversion rates
Our recent white paper on Conversion Architecture goes into detail on experimenting and testing for conversion improvements. But some of the on-page factors that influence flow toward action which can be critiqued include:
- Headline
- Call to Action
- Page Copy
- Graphics
- Color
- Configuration of Page Elements
Depending on your business, you may want to get an Internet Consultant to interpret your analytics and make recommendations. But don’t discount opinions of a few valued customers who may be willing to offer onsite ease of use suggestions.
With improved conversion fundamentals in place for your website, success is in the bag!







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