Websites for a Mobile Experience
Mobile is the New Normal
Why go mobile you might ask? There are a number of reasons. Primarily, numerous studies have shown that mobile smartphone use continues to rise. For example, users currently spend more time on Facebook's mobile site than it's desktop site. Secondly, increased user engagement and sales are coupled with this increased mobile usage. Clearly, the data supports mobile websites as a business success factor.
But I can access my regular website on my mobile phone - why do I need a separate site? Probably the simplest answer is size. There is more screen real estate on a normal computer than a mobile phone. Potential clients won't be spending a lot of time reading or browsing your site on their phones. They may however, want to call or locate your office or submit their email so you can schedule an appointment with them. The functionality of mobile websites should be designed with a focus on common mobile activities - a click to call button, a mobile locator, and basic company information are particularly useful.
Mobile is Revenue
Think of your ideal customer. Think of that customer in the airport on her iPhone visiting your website. What will your site portray to this prospective customer? Will your site be easy to navigate and provide her with quick, useful information about your company? More importantly, will it capture her lead information and allow her to easily call one of your company's regional offices? Or, will she just be visiting a copy of your desktop website on her iPhone and be forced to needlessly scroll while searching for company contact information? Does your classic desktop website even have the ability to capture mobile leads? Ultimately, does your mobile website represent your brand in the best possible way? And, would your mobile website help or hinder a potential sale?
Mobile Websites - Best Practices
- Eliminate unnecessary scrolling or navigation through multiple layers of content
- Assure that landing pages are designed to accepted mobile standards to facilitate the capturing of quality leads
- Don't make a mobile reader have to zoom in or zoom out to read your website
- Design mobile-only calls to action - your regular website calls to action will likely be to large for your mobile website
- Build your mobile site on a mobile content management system for easy maintenance and updating



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